Question 1

Which wavelength should a clinic choose for laser hair removal on darker skin types?

Accepted Answer

For Fitzpatrick IV–VI, the 1064nm channel of a triple-wavelength diode handpiece is the safer primary wavelength because melanin absorption is lower and thermal risk to the epidermis is reduced. 808nm remains the workhorse for Fitzpatrick II–IV, while 755nm suits fine, light hair. SANO changeable-spot-size platforms combine all three so one device covers the full patient mix.

Question 2

What power and pulse settings define a professional 808nm diode laser platform?

Accepted Answer

A clinic-grade platform should deliver at least 10 J/cm² at 5 ms with a repetition rate of 1–10 Hz, sapphire contact cooling down to 0–5 °C and a bar life rated above 20 million shots. SANO builds 1200W, 1800W, 2000W and 3000W configurations so treatment speed can be matched to patient volume rather than to marketing figures.

Question 3

Does SANO support OEM and ODM branding for distributors?

Accepted Answer

Yes. SANO provides logo silk-screening, custom shell colour, localised software interface, bespoke treatment protocol libraries and neutral packaging. Minimum order quantities are agreed per model and engineering files are reviewed before tooling to keep lead times inside 15–25 working days.

Question 4

What after-sales coverage is included with SANO equipment?

Accepted Answer

Every machine ships with a 2-year warranty on the main unit, free consumable spares in the first shipment, lifetime remote diagnostics via video, English operation manuals, clinical parameter sheets and an online training session with a SANO application specialist.

Question 5

Can RF microneedling and vacuum be combined safely in one session?

Accepted Answer

Yes, when needle depth, RF energy and vacuum level are controlled independently. Negative pressure lifts the dermis away from underlying structures, improving needle insertion consistency and raising topical serum penetration by up to 67%. SANO vacuum microneedling platforms use gold-plated insulated needles driven by a stepping motor for repeatable 0.5–4.0 mm depth.

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